Privacy Policy

1. Introduction

MoveBetter ("we", "our", or "us") operates the MoveBetter healthcare discovery, rehabilitation management, and appointment booking platform. We are committed to maintaining the confidentiality, integrity, and security of all personal, medical, and physiological health data shared by our users ("you" or "patient").

2. Information We Collect

We collect information to provide seamless rehabilitation and clinical care services, including:

• Personal Identifiers: Name, mobile number, email address, age, gender, and contact details.
• Clinical & Health Data: Pre-visit assessment notes, symptom history, movement discomfort scores, treatment records, and doctor notes.
• Appointment Records: Booking details, date/time slots, consulting doctor names, and clinic visit history.
• Technical Information: IP address, device type, browser information, and interaction logs for platform optimization.

3. How We Use Your Information

Your information is strictly used to deliver and enhance your healthcare experience, specifically for:

• Facilitating appointment bookings, rescheduling, and consultations with verified doctors and specialists.
• Providing doctors with accurate pre-consultation assessment data for clinical care delivery.
• Sending appointment confirmations, SMS/email reminders, and real-time status notifications.
• Ensuring platform security, preventing overbooking, and maintaining user account access.

4. Data Security & Protection

We implement robust industry-standard encryption protocols (SSL/TLS), database role-based access control, and strict verification algorithms to safeguard your clinical and personal data. Access to medical records is restricted exclusively to authorized medical professionals involved in your care.

5. Sharing of Information

MoveBetter does never sell, rent, or trade your personal or health information to third-party advertisers. Information is only shared with verified healthcare providers chosen by you during booking or when required by legal regulations.

6. Your Rights & Choices

You retain complete control over your data. You may:

• View and update your personal profile and appointment history anytime via your MoveBetter account.
• Request correction of inaccurate information or deletion of account records.
• Opt-out of non-essential communications while retaining critical appointment alerts.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Data Protection Officer at: